Terms & Conditions

About Divine Perfumes

Divine Perfumes is an online fragrance store offering a collection of premium perfumes and fragrance products. Our website allows customers to browse products, learn about fragrances, and place orders online.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not damage, disable, overburden, or interfere with the website or its services.

You must not attempt to gain unauthorized access to any part of the website, its systems, or customer information.

Products & Descriptions

We make reasonable efforts to ensure that product names, descriptions, images, fragrance details, and other information displayed on our website are accurate.

However, colors, packaging, images, and minor product details may vary depending on your device, screen settings, manufacturer updates, or product availability.

Prices & Availability

All product prices displayed on our website are subject to change without prior notice. We reserve the right to update prices, discontinue products, or modify product availability at any time.

We make every effort to keep stock and pricing information updated, but occasional errors may occur.

Orders & Order Confirmation

When you place an order through our website, you are submitting a request to purchase the selected products. An order confirmation does not necessarily guarantee fulfillment if the product becomes unavailable or an error occurs.

We reserve the right to accept, cancel, or limit an order where necessary, including in cases of incorrect pricing, product availability, or suspected fraudulent activity.

Cash on Delivery

Where Cash on Delivery is available, payment must be made at the time the order is delivered. Customers are expected to provide accurate contact and delivery information when placing the order.

Repeated refusal or failure to accept confirmed orders may affect your ability to place future Cash on Delivery orders.

Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe shown on our website or communicated during the ordering process.

Delivery times may vary due to location, courier delays, weather conditions, public holidays, high order volumes, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Returns & Exchanges

Returns and exchanges are subject to our applicable return policy and eligibility requirements.

For hygiene and safety reasons, opened, used, damaged, or altered fragrance products may not be eligible for return or exchange unless the product was received damaged, defective, or incorrect.

Customers should contact us as soon as possible if there is an issue with a delivered order.

Intellectual Property

All website content, including logos, branding, product images, graphics, text, designs, and other materials, belongs to Divine Perfumes or its respective content owners.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

Promotional Offers

From time to time, Divine Perfumes may offer discounts, promotions, coupon codes, or special offers.

Promotional offers may have specific terms, expiry dates, product restrictions, or usage limits. We reserve the right to modify or end any promotion at any time.

Third-Party Services & Links

Our website may use third-party services such as payment providers, delivery companies, analytics services, social media platforms, or communication services.

We are not responsible for the content, availability, policies, or practices of third-party websites and services.

Limitation of Liability

Divine Perfumes will make reasonable efforts to maintain the availability and accuracy of the website and its services.

However, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including technical issues, internet interruptions, courier delays, or third-party service failures.

Privacy

Your privacy is important to us. Any personal information collected through our website is handled according to our Privacy Policy.

By using our website and placing orders, you acknowledge that you have read and understood our Privacy Policy.

Changes to These Terms

Divine Perfumes reserves the right to update or modify these Terms & Conditions when necessary.

Any updated version will be published on this page. Continued use of our website after changes are posted means that you accept the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact Divine Perfumes.