Privacy Policy

Information We Collect

When you use Divine Perfumes, we may collect information that helps us process your orders and provide you with a better shopping experience.

• Your name
• Phone number
• Email address
• Billing and delivery address
• Order and purchase details
• Website usage and browsing information
• Messages or inquiries you send to us

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Processing and delivering your orders
• Confirming your purchases
• Contacting you regarding your order
• Providing customer support
• Improving our website and services
• Personalizing your shopping experience
• Preventing fraud and unauthorized activity
• Sending promotional communications where permitted

Order & Payment Information

When you place an order, we collect the information necessary to process and deliver your purchase.

Payment information may be processed through third-party payment providers. Divine Perfumes does not intentionally store complete payment card information on its own servers.

For Cash on Delivery orders, we may use your phone number and delivery address to confirm and fulfill your order.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a smoother shopping experience.

You can adjust your browser settings to manage or disable cookies. However, some website features may not work properly if cookies are disabled.

Third-Party Services

We may work with trusted third-party service providers to help us operate our website and business. These services may include payment processing, shipping, analytics, website hosting, and communication services.

These providers may have access to certain information only when necessary to perform services on our behalf.

WhatsApp & Other Communications

If you contact Divine Perfumes through WhatsApp, phone, email, or other communication channels, we may use the information you provide to respond to your inquiry, confirm orders, provide support, or communicate important updates.

We recommend avoiding sending unnecessary sensitive information through messaging platforms.

How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, legal requirements, accounting, and business records.

Your Privacy Choices

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also contact us if you have questions about how your information is collected or used.

Marketing Communications

We may occasionally send promotional messages, special offers, product updates, or other marketing communications where permitted by law.

You can request to stop receiving marketing communications at any time by contacting us.

Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

Links to Other Websites

Our website may contain links to third-party websites or services. Divine Perfumes is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.